Client Growth Manager - GCR

China

Full Time

Mid Level

Smadex is a leading advertising technology company founded in Barcelona in 2010 and sold to US-based and stock-listed Entravision in 2018 (NYSE:EVC). We power campaigns for apps, games and brands across mobile and CTV using advanced machine learning and optimized creative strategies to deliver results. Smadex is one of the fastest-growing DSPs and we are adding talent to fuel our ambitious plans for 2026 and beyond.

To help us maintain and advance our strong position in the industry, Smadex is looking for a growth-oriented Client Growth Manager to lead and develop a portfolio of clients across the Greater China Region.

Your mission:

As a Client Growth Manager, you will serve as the primary point of contact for an assigned book of GCR clients, focusing on revenue growth and client relationship development. The ultimate goal is ensuring long-term client retention and consistently renewed advertising budgets.

Your day-to-day activities to enable customer growth include monitoring the performance of user acquisition, retargeting and CTV campaigns and collaborating closely with Sales and Ad Operations teams to ensure alignment with client goals and performance, while facilitating meaningful client touchpoints via regular meetings.

You’ll be responsible for identifying key growth initiatives to expand your portfolio of clients and building long-standing customer relationships. The right candidate will be excited about the evolving ad tech work, is adaptable, thrives in a fast-paced, dynamic team, and considers a growth-oriented mindset part of their DNA.

Key responsibilities:

Lead, manage, and grow a portfolio of direct clients and/or advertising agencies, across a diverse set of verticals
Engage in proactive and regular attention to a portfolio of accounts, monitoring, analyzing, and suggesting optimizations to Ad Ops in support of client goals
Add value to customer relationships by leading weekly or bi-weekly check-in calls, building trust, and discussing campaign performance to drive revenue growth
Anticipate client needs, hear out client pain points, and regularly spot growth opportunities - thinking outside of the box to recommend upsell/cross-sell opportunities based on Smadex product offerings and expertise
Negotiate client billing confirmations, any disputes that may arise, and invoicing on a monthly basis
Regularly produce & present Quarterly Business Reviews for key clients
Produce campaign wrap-up & post-mortem reports for clients that do churn (pause spend)
Semi-regular travel is required to attend key industry events and/or to visit clients with the goal of nurturing and growing the relationship
Primary daily tools used: Google Workspace, Excel, Slack, Gmail, Notion, Salesforce & Smadex DSP

Skills and requirements:

Must have a minimum of 3+ years experience in a similar Account Management role, preferably at a DSP
Programmatic advertising experience is required
Proficiency in Excel is a plus
Excellent English communication skills, both verbal and written, are mandatory
Persuasive negotiation skills are critical
Must have some technical knowledge about the programmatic/ad tech landscape: MMPs, tracking links, postbacks, APIs, SKAN/ATT, DSPs, SSPs/Exchanges, and other similar suppliers
Must be proactive, self-motivated, growth-oriented, disciplined, and highly organized with the ability to manage and prioritize multiple tasks simultaneously in a timely manner
Must be excited to work with global remote teams across diverse cultures and nationalities, and willing to facilitate calls during corresponding business hours (primarily with Barcelona, Spain HQ timezone)
Must be willing and able to travel (valid passport required)

Benefits package:

Competitive base salary and aggressive performance-based incentive plans
Flexible working hours, with an opportunity to work from home 2 days/week
Career pathing and continued education available
Highly engaged leadership to support you in your position and career
Friendly and inclusive working environment
Opportunity for international travel
Comprehensive medical benefits
Short Summer Fridays

*Please note that we do NOT provide visa sponsorship.

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Client Growth Manager - GCR

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